Privacy Policy
At Supercord, we value the privacy of our users and are committed to protecting it. This Privacy Policy explains how we collect, use, and disclose personal information when you use our Discord bot.
Information We Collect
When you use Supercord, we may collect certain information from you, including:
- Your Discord user ID
- Server IDs and channel IDs where the bot is installed
- Command usage data
We collect this information to provide and improve our services, customize your experience, and respond to your inquiries and requests.
How We Use Your Information
We may use the information we collect for various purposes, including:
- To operate and maintain the Supercord bot
- To personalize your experience and improve our services
- To respond to your comments, questions, and requests
- To send you updates, notifications, and other communications
Information Sharing and Disclosure
We may share your personal information with third parties in the following circumstances:
- With your consent
- When required by law or to respond to legal process
- To protect our rights, property, or safety, or the rights, property, or safety of others
- In connection with a merger, acquisition, or sale of assets
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Connection and Security Logs
We collect and process connection information, including IP addresses, approximate geolocation data (such as country and city), device and user agent details, and timestamps. This helps us ensure the security and integrity of our service by detecting and preventing fraud, abuse, unauthorized access, and other violations of our terms.
This information is stored for a period of up to 90 days for general users. Where a user has been flagged for suspicious activity, fraud, or a breach of our terms (for example, due to a ban), we may retain relevant records for a longer period as necessary to protect our service and community.
If we make any further changes to these practices, we will update this section accordingly.
Security
We take reasonable measures to protect the personal information we collect and store. However, no security measures are perfect or impenetrable, and we cannot guarantee the security of your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us through the user-support channel on our server.